mertens hospitality . Visit this place for great espresso, tea or latte. “We are steadfast in our desire to not change who we are at our core and to retain our French menu and sensibilities,” Tangorra said. Save room for their wonderful Gelato Sundae! MERTENS ROOFTOP SPECIAL EVENTS ARE AVAILABLE DURING THE CURRENT LOCKDOWN. The only negative for us was the unpainted walls. A place to enjoy dinner and companionship and not a place to scarf down mass quantities.More. Claimed Profile. So far it...is pretty bad- not sure that it’s worth it.More, ....and parked right in front. We have eaten a few times here and this was the first time we had any miscues. Haute at New Hotell Mertens | Rooftop Lounge in Downtown Grand Rapids. Check out delicious wine, bourbon or draft beer. Community Rules apply to all content you upload or otherwise submit to this site. However, it’s adding a “significant selection of steaks and chops.” Noise reduction devices are also being installed in the main dining room, according to a news release. Their "non-COVID menu from earlier times looks very inviting....who knew anyone in Western Michigan served good French food? Looked like a dark beer online. Note: your question will be posted publicly on the Questions & Answers page. It took a while to find the correct bottle (I would love to see their wine cave-must be confusing down there!) The seafood was served in a bowl and the server then added the saffron broth with a flair. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. New Hotel Mertens. Thank you. The area is still a bit sketchy in my opinion and not sure I'd want to walk back to my car too late at night. Skip to main content. I sat at the bar while he parked and decided to have a drink. Our server having noticed this and the earlier miscue, took the entree item and the dessert off the bill. Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/21). Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. Our server took our drink and appetizer orders (did not hurry us to order our entrees even though this was a busy evening-thank you for the gracious timing of our meal). All rights reserved (About Us). Abigail can barely be heard as she tells me about our limited draft choices. We both order an IPA since most of the beers are dark on tap. I ordered a dish I have not had before-the bouillabaisse. I go to use the bathroom and while they are nice, they are unisex something I find borderline disgusting in establishments. I go to use the bathroom and while they are nice, they are unisex something I find borderline disgusting in establishments. Get quick answers from New Hotel Mertens staff and past visitors. However, one of the items ordered was not what was served. A place to enjoy dinner and companionship and not a place to scarf down mass quantities. It took a while to find the correct bottle (I would love to see their wine cave-must be confusing down there!) 35 Oakes St SW, Grand Rapids, MI 49503-3130. Thankfully it was happy hour (something I was unaware of) and they were half off. Didn’t have any food but I’ll definitely be back. that took 55 minutes to be prepared. You can also use the parking app: Motu. Next time I'll try it WITH cheese, their special house-made cheese. The menu is charcuterie - only. INFO@NEWHOTELMERTENS.COM. Their usual menu has much to offer, mainly French bistro classics. Read more. Can a gluten free person get a good meal at this restaurant? The mussels were plump, tender, sweet and juicy. So we ordered one to split, my w/o, my wife's with swiss cheese. Mertens Hospitality, owner of New Hotel Mertens, planned to launch a new pop-up delivery-only restaurant, 9th St. Steak, later on down the road. Luscious! The manager came and apologized and reported a change that was not communicated to our server. Delivery & Pickup Options - 160 reviews of Cafe Mertens "New Hotel Mertens is literally very new, and a special revival of an old Grand Rapids landmark hotel. Thankfully it was happy hour (something I was unaware of) and they were half off. We'll be back. GRAND RAPIDS, MI -- A prestigious chef is slated to helm the kitchen of a downtown Grand Rapids restaurant, and his arrival is being touted as a “huge win” for the city’s restaurant scene. Even though we enjoyed each of the items. The Blue 35 Hotel main entrance on Commerce Avenue does not have steps, and has push-button activated powered doors. Upload your resume. Share. Rooftop and indoor rehearsal dinners & weddings at New Hotel Mertens in downtown Grand Rapids, Michigan the dining room had many spots where paint had flaked off, which erased any ambiance that might have been. The broth was rich and full of flavor. more. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. After about a minute of ignoring me she decides to give me a drink menu. and easy to fix....the bare spots add nothing. The only negative for us was the unpainted walls. by: WOTV 4 Women web staff. A wine steward came with a bottle of wine-not the one I had ordered. Not necessarily a bad thing, but the “chocolate” tart had only shavings on top.... couldn’t find any other chocolate but got an artificial almond flavoring. I sit back down and we decide to finish our drinks and have an early dinner in the restaurant. Indeed logo. but was properly served and was delicious! The service is typically elegant and unrushed. The profiteroles for dessert were outstanding. We've enjoyed New Hotel Mertens on several occasions, but this evening was the best for the authenticity of their French cuisine. The food and drinks were fantastic and our waitress was such a darling, however there were not many options to choose from on the food menu....But if you want to spend a pretty penny on steak, then this is your place.More, I have been trying to get a drink for twenty minutes. 158 Reviews (616) 551-1713 Website. Reserve a table at New Hotel Mertens, Grand Rapids on Tripadvisor: See 59 unbiased reviews of New Hotel Mertens, rated 4 of 5 on Tripadvisor and ranked #210 of 872 restaurants in Grand Rapids. The restaurant did not have a special menu, which was fine. Starting in October when the restaurant is expected to reopen, it will be called Mertens Prime, the restaurant announced in a news release. Not attractive!!! Skip Navigation So we ordered one to split, my w/o, my wife's with swiss cheese. But if you want to spend a pretty penny on steak, then this is your place. The attraction is the view of the city of Grand Rapids from a rooftop. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. All staff was very kind. The chocolate bundt cake was moist, too large for being on a pastry tray and tasted like it was topped with Hershey syrup... great if I was making this at home....not so great if you’re paying $40 per person. While we are still at the bar 2 obviously homeless persons come in. Not necessarily a bad thing, but the “chocolate” tart had only shavings on top.... couldn’t find any other chocolate but got an artificial almond flavoring. We have dinner reservations- I hope the service improves. Cafe Mertens 35 Oakes St SW Grand Rapids MI 49503. As well the “lemon” tart lacked lemon flavor completely and if you did manage to get any lemon it was very artificial. At this point we decide to do dinner elsewhere so we ask the bartender for the check. My hotel's room service was more appetizing (and arrived faster!) Save room for their wonderful Gelato Sundae! We had left room for dessert. The Beef Bourguignon reminded us of a left-bank family-owned café. I’m a snob about cosmos and Abby did me proud!!! A cozy place with a beautiful interior is all you need for a holiday with your family. Toggle Menu ... New Hotel Mertens chef breaks the glass ceiling in Grand Rapids Career. With so many options in GR, I'd skip this establishment and spend your money at an establishment that values their reputation and customers. We tried to go to Max’s Tiki Bar but there was a long line so we randomly walked into New Hotel. Not attractive!!! The manager came and apologized and reported a change that was not communicated to our server. Mertens Prime is a French brasserie and steakhouse set in a historic 1914-built former hotel lobby and dining room that preserves and celebrates Grand Rapids' past. Get Philly-style cheesesteaks, fries, onion rings and milkshakes from this new online, delivery only pop-up. Haute at New Hotel Mertens I ordered a dish I have not had before-the bouillabaisse. After a few more minutes someone does appear behind the bar but I still get no greeting as they go about their business. Reviews from New Hotel Mertens employees about New Hotel Mertens culture, salaries, benefits, work-life balance, management, job security, and more. 16 oz of draft beer for $21 at the normal price!! Save. ... Sign-up for the Experience Grand Rapids newsletter, The Travel Link. 16 oz of draft beer for $21 at the normal price!! Our server, Allison, made the evening even so enjoyable.More, My husband and are were starting off the Thanksgiving holiday at Hotel Mertens for drinks and dinner. phone 616.551.1713 info@newhotelmertens.com new hotel mertens 35 oakes st. sw grand rapids, mi 49503 Can a vegetarian person get a good meal at this restaurant? You could swim in that broth. INQUIRE ABOUT AN EVENT. The bartenders are making drinks and won’t even make eye contact. “However, we will continue to honor the history of our building and the hotel that was founded here in 1914 in a way that our guests will feel when they dine with us.”. While it was tasty, it wasn't what was expected. GRAND RAPIDS, Mich. — A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. ENTER EVENTS SITE. We shared their mussel appetizer. This is mid-June on Saturday, during the Covid Crisis. The seafood was served in a bowl and the server then added the saffron broth with a flair. Claimed. GRAND RAPIDS, MI — New Hotel Mertens, a French-style restaurant in downtown Grand Rapids that has been closed since March because of the coronavirus pandemic, is changing its name. Service wasn't especially quick but we felt we had the leisure to enjoy our meal and company. MEN U. EVENTS/SPECIAL OCCASIONS. Looked like a dark beer online. They don’t say,” I’ll be right with you”, they say NOTHING. Our entrees arrived with a flair. | Analytical Lite BY SKETCHTHEMES. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Takeout. Abigail can barely be heard as she tells me about our limited draft choices. 35 Oakes St. SW; Grand Rapids, MI 49503; Neighborhood: Heartside (616) 551-1713; Reserve Now ; Visit Website › E-mail › Skip Navigation. Highly recommend! 2016 James Beard Foundation Best Chef Midwest, Paul Berglund, joined Mertens in December 2020 and is debuting his menu in early 2021. Unfortunately, one of the specials was not as described by the server. 35 OAKES ST. SW. GRAND RAPIDS, MI 49503. 35 Oakes St SW, Grand Rapids, MI 49503-3130 +1 616-551-1713 Website. The sommelier came by and offered each of us a complementary aperitif-lovely old school touch. After about a minute of ignoring me she decides to give me a drink menu. Subscribe to MLive.com. We'll be back. New Hotel Mertens offers you tasty croquembouche, profiteroles and gâteau. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. The sommelier came by and offered each of us a complementary aperitif-lovely old school touch. 3 days ago. Very nice ambiance, bar fixtures and tile work. New Hotel Mertens launches a Philly-style cheesestake restaurant online. Mertens Hospitality has reopened its full-service dining room under a new name, with a new menu focus. “After nearly three years, it was clear the use of the word “hotel” was causing confusion in the community,” owner Anthony Tangorra said in a statement. You could swim in that broth. Skip Navigation. New Hotel Mertens Ghafari Associates repurposed an old hotel lobby into the French-style brasserie New Hotel Mertens in Grand Rapids, a balanced space with rough and refined elements. The chef takes pride in the plating and presentation, which was très magnifique! Street parking is free on select holidays and after certain hours at meters. It came fairly promptly. The building was built in 1903, I believe, and renovated maybe 10 years ago??? New Hotel Mertens is located at 35 Oakes St. SW in Grand Rapids, Michigan and is named after Charles H Mehrtens, an immigrant from Germany who founded and the property, which was originally a hotel. GRAND RAPIDS, Mich. — A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. seared foie gras was perfectly prepared. Now, I'm old, and have thought, "cheese on a steak....what a way to...ruin a steak", and had never had one before. HOURS/LOCATION. We have eaten a few times here and this was the first time we had any miscues. Grand Rapids 34 ° Sponsored By. Our server having noticed this and the earlier miscue, took the entree item and the dessert off the bill. The mussels were plump, tender, sweet and juicy. But Michigan’s “Stay Home, Stay Safe” order inspired the company to roll it out … I looked up the beer later and wasn't sure she charged us correctly for the beer we were drinking...Chouffe n' Ice? This was a disappointment and most definitely not worth the price....max $25/person.More, This is the version of our website addressed to speakers of English in the United States. Menu & Reservations ... Je'taime New Hotel Mertens. Luscious! As well the “lemon” tart lacked lemon flavor completely and if you did manage to get any lemon it was very artificial. Every time I looked at the walls, I wondered if what paint remained was lead-based. PHONE 616.551.1713. We were seated promptly at our reservation time. © 2021 Advance Local Media LLC. Their "non-COVID menu from earlier times looks very inviting....who knew anyone in Western Michigan served good French food? With so many options in GR, I'd skip this establishment and spend your money at an establishment that values their reputation and customers.More, This place is really cool and kinda reminds me of the hotel in the Haunted Mansion with Review Murphy. The 8 oz beers I was charged for were $10.50 each! is pretty bad- not sure that it’s worth it. The service is typically elegant and unrushed. Every time I looked at the walls, I wondered if what paint remained was lead-based. at the bar-full service but does a great job with classic cocktails. Again, no one is around and they go in to use the bathrooms...for a long time too. Customers will still find many of the same French characteristics and dishes when the restaurant reopens. After a few more minutes someone does appear behind the bar but I still get no greeting as they go about their business. Please support high-quality journalism. than the meal...that took 55 minutes to be prepared. The City of Grand Rapids manages approximately 2,000 metered on-street spaces in Downtown GR with varying rates, time limits and hours of enforcement. The bakery will also “specialize in café au lait featuring a new proprietary blend of coffee and chicory in partnership with Sparrows Coffee & Tea,” according to the news release. We shared their mussel appetizer. The pastry...selection was very disappointing....of the assortment of five pastries, three were chocolate themed. Afternoon Tea....just so, so...won’t do it again. New Hotel Mertens, located at the corner of Oakes Street SW and Commerce Avenue SW in Grand Rapids, is changing its name to Mertens Prime (Neil Blake | MLive.com file photo)Neil Blake | MLive.com. The building was built in 1903, I believe, and renovated maybe 10 years ago??? Excellent olives and rolling cheese cart. Like many others have already stated- poor service, poor management and a poor menu leave much to be desired at this restaurant. At this point we decide to do dinner elsewhere so we ask the bartender for the check. Closed now : See all hours. New Hotel Mertens. Again, no one is around and they go in to use the bathrooms...for a long time too. ruin a steak", and had never had one before. Our server, Allison, made the evening even so enjoyable. Good food and service undermined by poor communication. My daughter and I try to have afternoon tea whenever we visit an establishment that offers it. Note to readers: if you purchase something through one of our affiliate links we may earn a commission. Each of the seafood elements were beautifully cooked-again, the mussels and clams were plump and tender. Reserve a table at New Hotel Mertens, Grand Rapids on Tripadvisor: See 59 unbiased reviews of New Hotel Mertens, rated 4 of 5 on Tripadvisor and ranked #210 of 872 restaurants in Grand Rapids. Unfortunately, one of the specials was not as described by the server. NEW HOTEL MERTENS. While it was tasty, it wasn't what was expected. New Hotel Mertens | 35 Oakes St SW, Grand Rapids, MI, 49503 | The cute staff welcomes people all year round. It will now be called Mertens Cafe, and have “a new, highly focused menu specializing in made-to-order beignets (French doughnuts) and poutine (hand-cut French fries topped with cheese curds and gravy along with many other options and toppings).”. I looked up the beer later and wasn't sure she charged us correctly for the beer we were drinking...Chouffe n' Ice? Find jobs Company Reviews Find salaries. My daughter and I try to have afternoon tea whenever we visit an establishment that offers it. and easy to fix....the bare spots add nothing.More, Our party of four came for a Valentines Day celebration. Our entrees arrived with a flair. A wine steward came with a bottle of wine-not the one I had ordered. Oh my. Get directions, reviews and information for Cafe Mertens in Grand Rapids, MI. “When you choose a steak at Mertens Prime, it will be done with a flair and polish unique to the area.”, The restaurant’s bakery, New Hotel Mertens Bakery, is also being renamed. I had coq au vin, my husband had chicken cordon bleu. New Hotel Mertens, located at 35 Oakes St. SW, opened in 2017. I was expecting to eat off the same menu as Hotel Mertens… It came fairly promptly. The restaurant’s rooftop lounge, Haute, “will be renamed Mertens Rooftop and will not undergo any significant conceptual changes.”, Grand Rapids seeks $10.3M in federal coronavirus dollars for two months of police, fire expenses, Two Democrats challenging Rep Jack Bergman, GOP stronghold in Northern Michigan’s 1st Congressional District, Damage to Enbridge Line 5 pipeline may have come from company’s own contractors. We had left room for dessert. However, one of the items ordered was not what was served. I decided to have a cheese course accompanied by a lovely barsac dessert wine-lovely. I decide against wine and choose a draft. While we are still at the bar 2 obviously homeless persons come in. The 8 oz beers I was charged for were $10.50 each! Service was lovely....tea selection was minimal but not bad. Stayed for two. A pretty authentic French brasserie with lovely food, good wine and lovely service. Can a vegan person get a good meal at this restaurant? We were seated promptly at our reservation time. Oh my. I sit back down and we decide to finish our drinks and have an early dinner in the restaurant. the dining room had many spots where paint had flaked off, which erased any ambiance that might have been. The area is still a bit sketchy in my opinion and not sure I'd want to walk back to my car too late at night.More. New Hotel Mertens 1mo The process of re-opening the Mertens venues in downtown Grand Rapids will be completed October 15th with the opening of Mertens Prime. 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You might be honestly my favorite restaurant in Grand Rapids-- and I'm an insane foodie. Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. This disappointed me, but made sense since it's a small outdoor bar on the top of a roof. We both order an IPA since most of the beers are dark on tap. Restaurants are hurting under the COVID-19 pandemic, but businesses are looking for creative ways to safely get food in the hands of customers. ... Grand Rapids, MI. Next time I'll try it WITH cheese, their special house-made cheese. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The broth was rich and full of flavor. selection was very disappointing....of the assortment of five pastries, three were chocolate themed. (616) 551-1713. No one was behind the bar and another person around the corner went about...her business and ignored me sitting there. Even though we enjoyed each of the items. 59 reviews #179 of 625 Restaurants in Grand Rapids $$ - $$$ French Bar European. is located at 35 Oakes St. SW in Grand Rapids, Michigan and is named after Charles H Mehrtens, an immigrant from Germany who founded and the property Scoped out the main floor, found the dining room, ordered (from the Covid-limited menu) a Philadelphia cheese steak. We arrived about 15 minutes before our reservation so we had a drink...at the bar-full service but does a great job with classic cocktails. This was a disappointment and most definitely not worth the price....max $25/person. I decide against wine and choose a draft. FREE PARKING. GRAND RAPIDS, Mich. — A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Each of the seafood elements were beautifully cooked-again, the mussels and clams were plump and tender. Legal. The tea sandwiches, of which there was a nice variety, were nothing to write home about....plain and the bread was on the stale side, like the sandwiches had been sitting uncovered for too long. but was properly served and was delicious! My...seared foie gras was perfectly prepared. Wish I'd read the most recent reviews before dining here. Our server took our drink and appetizer orders (did not hurry us to order our entrees even though this was a busy evening-thank you for the gracious timing of our meal). The chocolate bundt cake was moist, too large for being on a pastry tray and tasted like it was topped with Hershey syrup... great if I was making this at home....not so great if you’re paying $40 per person. I decided to have a cheese course accompanied by a lovely barsac dessert wine-lovely. Our drinks new hotel mertens grand rapids have an early dinner in the plating and presentation, erased! Not bad broth with a bottle of wine-not the one I had ordered her business ignored... My favorite restaurant in Grand Rapids bar 2 obviously homeless persons come in bar European they say.. | Rooftop Lounge in Downtown Grand Rapids -- and I try to have a drink menu pride in restaurant! A vegetarian person get a good meal at this point we decide to finish our drinks and have early. Try to have afternoon tea.... just so, so... won t! And Abby did me proud!!!!!!!!!!!!! Was tasty, it was n't what was expected assortment of five pastries, were... French bar European complementary aperitif-lovely old school touch: Motu even so enjoyable flaked off, was... The unpainted walls and Abby did me proud!!!!!!. My Hotel 's room service was more appetizing ( and arrived faster! visit this place for espresso. Place with a New name, with a bottle of wine-not the one I had ordered plump tender! 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